Joy Global

Prevail Prerequisites Installation Help

Prevail
Following are detailed steps to install and configure the Internet Explorer prerequisites for PreVail.

Prerequisite Installation Instructions
Microsoft Internet Explorer 7 or above Click here to download and install the latest version of Microsoft Internet Explorer from Microsoft's website.
Javascript enabled in Security - On the Tools menu, click Internet Options.
ToolsInternetOptions
- Click the Security tab.
- Click the Internet zone.
- Click the Custom level... button.
Security Tab
- Scroll down to Scripting Active Scripting and click the Enable radio button.
Security Tab
- Click the OK button to save the changes. - Click the OK button to save the changes. - Return to the Prerequisites page and press the F5 key to refresh the page.
- The Javascript enabled in Security status should turn to green.
Java version 1.6 Update 21 thru 26
Install instructions
- Click here to download Java 1.6.26.
- Click Run when it asks if you want to Save or Run the file.
Click Run
- Click Run again.
Click Run
- Click Install to perform the installation.
Click Install
- Click Close to complete the installation.
Click Close
- Return to the Prerequisites page and press the F5 key to refresh the page.
- The Java installed status should turn to green.
Java version 1.6 Update 21 thru 26
Downgrade instructions
- In Windows XP or below, Click Start, Control Panel, Add or Remove Programs
- In Windows 7 or above, Click Start, Control Panel, Programs and Features (or Remove Program)
- Scroll through the list searching for any Java version greater than 6.26.
   (including version 7 and above).
- Single-Click the Java in the list.
- Click Remove
Click Remove
- Click Yes.
Click Yes
- Click Close Programs and Continue.
Click Close Programs
- Click OK.
Click OK
- Repeat the steps above for all Java versions greater than 6.26.
- When all versions are uninstalled, open Internet Explorer
   and return to the prerequisites page for any follow-up steps.
Java JRE enabled - On the Tools menu click Internet Options.
- Click the Advanced tab.
ToolsInternetOptions
- Scroll to Java (Sun) Use JRE 1.6.0_26 <applet> and check the box.

- Click OK to save the changes.
- Close your Internet Explorer browser.
- Open PreVail in Internet Explorer.
Java enabled in Security - On the Tools menu, click Internet Options.
ToolsInternetOptions
- Click the Security tab.
- Click the Internet zone.
- Click the Custom level... button.
Security Tab
- Scroll down to Scripting Scripting of Java applets and click the Enable radio button.
Security Tab
- Click the OK button to save the changes. - Return to the Prerequisites page and press the F5 key to refresh the page.
- The Java enabled in Security status should turn to green.
Enable Native XMLHTTP support - On the Tools menu click Internet Options.
ToolsInternetOptions
- Click the Advanced tab.
- Scroll to Enable native XMLHTTP support and check the box.

- Click OK to save the changes.
- Return to the Prerequisites page and press the F5 key to refresh the page.
- The Enable Native XMLHTTP support status should turn to green.
 
If you still experience problems, please check the following settings manually.
Prerequisite Validation Steps
Enable DOM storage Tools, Internet Options, Advanced, Security, Enable DOM Storage
Allow META REFRESH Tools, Internet Options, Security, Custom Level, Miscellaneous,
Allow META REFRESH
Allow websites to prompt for information using scripted windows Tools, Internet Options, Security, Custom Level, Scripting,
Allow websites to prompt for information using scripted windows
Allow status bar updates via script Tools, Internet Options, Security, Custom Level, Scripting,
Allow status bar updates via script
Allow programmatic clipboard access (prompt or enable) Tools, Internet Options, Security, Custom Level, Scripting,
Allow programmatic clipboard access
Submit non-encrypted form data Tools, Internet Options, Security, Custom Level, Miscellaneous,
Submit non-encrypted form data
Allow websites to open windows without address or status bars Tools, Internet Options, Security, Custom Level, Miscellaneous,
Allow websites to open windows without address or status bars
Enable third-party browser extensions Tools, Internet Options, Advanced, Browsing,
Enable third-party browser extensions
Show Pictures Tools, Internet Options, Advanced, Multimedia,
show pictures
Popup blockers must allow popups from prevail.phmining.com Validation depends on browser plug-ins intalled.